CUSTOMER SERVICE AGENT [United Arab Emirates]


 

UNOO is a retail and eCommerce company that deals with hundreds of queries online and in-store on a regular basis.

The customer service job is crucial to the growth of every business, that is why we need team players who can execute professionalism and represent the company’s brand and its integrity in every possible way

We are looking for a friendly, approachable and passionate customer service / brand representative who is flexible and reliable.

Primary Purpose and Key Accountabilities:

  • Assist online customers on a timely manner
  • Coordinates with the sales team, logistics and management on a day to day operation
  • Responsible for the sales operations and follow-up with planning on pending orders / urgent requests or items delivery and updates the logistics team accordingly.
  • Coordinate with courier partners on the delivery status
  • Make sales invoices and basic data entry
  • Data entry

Qualification:

  • Well oriented in Customer Service
  • Good communication and interpersonal skills
  • Proficient in all Microsoft applications

Job Type: Full-time

Salary: AED3,000.00 - AED3,500.00 per month

Experience:

  • customer service (Required)

Language:

  • Tagalog (Required)

Application Deadline: 28/05/2023


 

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